Help and Information
What we do:
We offer a full 14 day no questions asked refund with only condition being the product is returned in the condition it was sent. All goods have a manufacturers guarantee set depending on the product, check with individual products for more information or call customer services for more information. Terms and conditions apply as this does not relate to made to order and painted orders as these are manufactured specifically for an order we cannot therefore be returned or cancelled.
We have our own warehousing facility and hold stock of most items. This allows us to dispatch normally within two working days, it then takes two or three days to deliver. We can however do a next day service if you require, contact customer services for more information. In the unlikely event we are unable to dispatch immediately we will contact you with an alternative date and will process an immediate on the spot refund if requested.
We deliver all over the UK and Ireland, carriage charge is calculated automatically and added to the cost on checkout, depending on the size and quantity of the order. We do not make any more on carriage charges. If ordering from outside mainland England, Scotland, Wales, Northern Ireland or Southern Ireland please contact us an additional charge may apply.
Shop With Confidence:
Stockpile have the highest levels of security in place, our card payments are processed via SagePay or Paypal, no card details are stored or accessible by Stockpile. Stockpile is also a SSL Volusion secured site which all data is encrypted as it is transferred between sites. Click for the SSL security check on the home page to verify the certificate for complete peace of mind shopping on this site.
What our customers say about us:
Stockpile is very easy to work with. The website is intuitive, easy to use and gives me all the information I need, including stock availability (a very helpful feature). Ordering is quick and simple, with secure payment by credit card. I can call up my previous saved billing or shipping address and card details, so return visits are a breeze. Dispatch is fast and goods are well wrapped. Given that it is a web based business from my perspective, on the few occasions I have needed to contact you I have had no difficulty what so ever. This I find especially reassuring. I wish some of my other suppliers were as easy to do business with!
keep up the good work
Chris Lamont, Manhattan Furniture Ltd
May I thank you, for your professional attitude and the way you helped me with my order. I have
already recommended your company to my friends and workmates. I hope to do business with you
again in the near future. Thank you once again.
Brian Bloom Hartforshire
It was such a pleasure to work with you during my recent renovation. My kitchen
Neil Carton Staffs